Last updated: March 2026
- About Us
This website is operated by Atelie da Maria. We sell handmade crochet items. For any questions regarding orders or these Terms & Conditions, please contact us through the website or by email. - Handmade Products
All items sold by Atelie da Maria are handmade. Because of the handmade nature of the products, slight variations in size, color, and appearance may occur. These variations are normal and part of the uniqueness of handmade items. - Pricing & Currency
All prices on this website are listed in Euros (€). Prices may change at any time without notice. - Shipping Locations
We currently ship to the United Kingdom and countries within Europe only. - Order Processing
Orders are usually dispatched within 2–3 business days after payment has been received. - Shipping & Delivery
Delivery within Europe usually takes approximately 3–7 business days. Please note that delivery times are estimates and delays may occasionally occur due to postal services or other circumstances beyond our control. - Shipping Costs
Orders over €25 qualify for free shipping.
For orders under €25, shipping costs will be calculated at checkout depending on the destination country and delivery location. - Customs, VAT & Import Fees
Orders shipped to European countries may be subject to customs duties, VAT, or other import fees depending on the destination country. These charges are the responsibility of the buyer. - Returns, Exchanges & Refunds
Due to the handmade nature of our products, we do not accept returns, exchanges, or refunds. Handmade items cannot be resold once returned and would have to be discarded. - Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of receiving your order so we can review the issue and assist you. - Changes to These Terms
Atelie da Maria reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website indicates acceptance of these terms.